Custom Pet Portrait Mug - Two Sizes

Please add 3-5 days to the estimated delivery dates shown above, at checkout, and elsewhere for the portrait creation process.

The best gifts to give and get are personal, and that's why this mug with your pet's mug is such a hit!  

Simply upload your pet's photo and choose a background color, mug size, and optionally add any text you choose for the backside.

Next, we’ll create a custom pet portrait – digitally hand-drawn, and send you a proof of the portrait to approve. Once approved, we'll create your new favorite mug and ship it to you with care.

For the text on the backside, take your pick from the images shown (Dog Mom, Best Dog Dad, Best Dog Mom, Stay-at-Home Dog Mom) or add a name, or words to wake up to each morning - it's completely up to you!

• Custom hand-drawn digital pet portrait
• Available in two sizes - 11 oz and 15 oz.
• Available in 28 colors; additional background colors are available upon request.
• Optional text on the backside. Choose to include a heart or paw image as well.
• Choose block or script font or a combination of the two.
• Hand-drawn digital pet portrait on the front side (mug handle on the right unless otherwise requested).
• Include up to three pets. Price includes one pet portrait; see the add-ons to add additional pets.
• Ceramic mug, dishwasher, and microwave-safe
• White and glossy with vivid colors; note portrait colors appear a bit darker than portrait proof colors due to the sublimation printing process.

WHY SAM & JACK

• Free portrait previews and unlimited revisions.  We’ll work closely with you to ensure you are 100% satisfied with your pet portrait. Our artists are the very best and portraits rarely are revised, but we welcome any revisions.

• Excellent customer service. We’ll work closely with you to create the perfect one-of-a-kind gift to give or get. We're here to help if you have any questions.

• Your purchase gives back! We donate 2% of sales (not profits) to The Grey Muzzle Organization, a group dedicated to improving the lives of senior dogs in shelters across the country. 

SHIPPING & DELIVERY

Once you approve your final proof, you'll receive your mug in about 7-10 business days. You'll get an email notification when it ships to count down the days to delivery! 

TIPS FOR TAKING A GREAT PHOTO TO SUBMIT

• Zoom In at Eye Level: Make sure you show the head, neck, and shoulders for an optimal outcome. Taking a photo at eye level works best.

• Use Natural Lighting: Whether you use good indoor lighting or outdoor sunlight, your picture should feature your pet’s natural color and details.

• Avoid Filters and Blurry Shots: This helps us deliver a great finished product.

Contact us via the site, chat, text, or by phone at 415-900-4803 if you have questions about choosing a photo or anything else. We're here to help!

See our FAQ page.