2024 Holiday Shipping Information
Sam and Jack custom pet portrait items are custom made to order. Please see below for holiday shipping deadlines.
December 1st: While we cannot accept new orders to arrive before Christmas, we will do our best to get your order out as quickly as possible. We will share updates on this page so please check back.
Expedited shipping dates for some items will be added soon.
* As noted on our product pages, add about 3-5 days to the delivery estimates you see posted on the product pages at checkout and elsewhere for the portrait creation and approval process.
* Our 'skip-the-line' option will speed up the overall timing of your order by moving your portrait to the top of our queue, but it will not speed up our shipping partners' delivery time.
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STANDARD SHIPPING
Custom Pet Portrait Framed and Unframed Prints
Order by Saturday, November 30, 11:59 pm PST with standard shipping for orders shipping within the U.S.
Custom Pet Portrait Pads and Mini Note Cards
Order by Saturday,, November 30, 11:59 pm PST with standard shipping for orders shipping within the U.S.
Custom Pet Portrait Shaped Pillows
Order by Saturday,, November 30, 11:59 pm PST with standard shipping for orders shipping within the U.S.
Custom Pet Portrait Faux Suede Pillows and Blankets
Order by Saturday,, November 30, 11:59 pm with standard shipping for orders shipping within the U.S.
Custom Pet Portrait Pillows (excluding Faux Suede)
Order by Saturday,, November 30, 11:59 pm PST with standard shipping for orders shipping within the U.S.
Custom Pet Portrait Mugs, Water Bottles, Travel Mugs, and Tumblers
Order by Saturday,, November 30, 11:59 pm PST with standard shipping for orders shipping within the U.S.
Custom Pet Portrait Tote Bags
Order by Saturday,, November 30, 11:59 pm PST with standard shipping for orders shipping within the U.S.
Custom Pet Portrait Hardcover Journals and Spiral Notebooks
Order by Saturday,, November 30, 11:59 pm PST with standard shipping for orders shipping within the U.S.
Clothing and Stickers
Friday, December 17th for shipping within the Continental U.S.
These items ships from California via USPS First Class Mail or Priority Mail.
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* As noted on our product pages, add about 3-5 days to the delivery estimates you see posted on the product pages, at checkout and elsewhere for the portrait creation and approval process.
* Our 'skip-the-line' option will speed up the overall timing of your order by moving your portrait to the top of our queue, but it will not speed up our shipping partners' delivery time.
Get in touch!
Contact us via the site, chat, or by phone or text (415-900-4083) if you have any questions. We're here to help!
After the dates listed above have passed, there are two ways to give a custom pet portrait gift!
1. Custom Pet Portrait Card Now + Gift to Follow
Order any item that includes a pet portrait by Friday, December 20th, and we'll email you a printable card with the custom portrait you ordered by December 23rd. The same goes if you need a gift to give ASAP; we can send your printable card with a custom portrait in 1-2 days!
Wrap, email, mail or otherwise present the portrait and bring a smile to your gift recipient's face when they see it AND when they receive the gift from you in the mail.
Place your order as usual and add a note in checkout or contact us anytime to request the card with the portrait to present.
2. Gift Cards
Order a gift card for a specific item or a specified dollar amount and let your gift recipient choose their favorite photo and background color! Order now and choose to print or email the gift certificate; for email, choose the delivery date and send a note along with the gift card.
Click here to order a Gift Card.