Mary C.
Wonderful gift. Great experience. Love it!
Jason G.
Love this pillow. It's super comfy, but we don't actually use it as a pillow too much, mostly just admire it from afar! No one wants to be the one to rest their full bodyweight on the pillow only to realize it was actually the cat, haha! Look at the resemblance too -- so regal and clean! Love it!
Rachel M.
The customer service team is exceptional. Incredibly responsive and helpful. Couldn't ask for more. I felt like I was talking with a friend.
The turn around was really quick and I love the pillow! Product is exactly as promised.
If you were to send this survey again in a few weeks I will have my son take a picture with the pillow with our dog!
Linda F.
I ordered an 18" x 18" pillow of my daughter's dog that passed away about a year and a half ago. The pillow is beautiful, quality exceptional and the photo perfect. It was such a surprise to her - she loves it!!
Thank you so much for offering such a classy, quality product!!
Sheri W.
The pillow was a birthday gift for my sister who had just had to put her fur baby to sleep, so the pillow will be a nice memory for her. The likeness is perfect and we were thrilled with the final product.
Patricia R.
I got the pillow for my daughter-in-law for her birthday. I have not given it to her yet, but am really excited for her to see it. It looks so great!
William P.
We have gotten these for gifts for members of the family. They have all really loved them.
Jodi G.
It was a greatly appreciated gift! They loved it!
Patty G.
I absolutely love the pillow of LEO. I had you make it for my oldest son’s 40th birthday in May. Leo has been with him 10 years now thru 3 children. They will all love it. After his birthday I will try to get a picture of Leo with the pillow.
I have really enjoyed doing business with you. Hopefully I will again. Very very nice!!!
Thanks again.
Patty
Robin C.
I thought the image was an excellent replica of the photo. We love it! There are two areas of improvement that I suggest.
1. The pillow should be stuffed more.
2. When shipping the item, please provide a double wrap. When I received the pillow, the outer package wrap was ripped and could have damaged the pillow.
Thank you.
Kathryn C.
The painting is spot on and a good size to fill the pillow space. Perhaps I did not read carefully enough, but I was surprised to find that the fabric was a bit silky. I was hoping for something a bit more coarse or nubby, but it’s a quality product and I’m very happy with it.
Carol G.
Image is right on and a very nice cover with hidden zipper closure. This is for a gift and I know they will love it.
Elizabeth (Lisa) Q.
I had the pillow made for one of best friends for her birthday. She had to say goodbye to her sweet girl two years ago. We both cried when she opened her gift. She said it was one of her best presents ever. Thank you for making such a special memory.
Constance B.
Our Portrait pillow is PERFECT!
We were so excited in anticipation and it was absolutely worth the wait!
Jazzy likes her portrait pillow too. Thank you!
Darlene D.
I am so happy with the pillow I purchased. The likeness to our beloved pet is perfect and I am excited to give it to my daughter for her birthday.
Sandra C.
It was such an unexpected delight to see a handpainted image on both the pillow and phone case. My daughter and I loved it. Photo only shows a portion of the pillow but has my dog to show likeness
DEBORAH T.
I really love the final product! You were very helpful and made my suggested changes quickly. I know My daughter will love it!
William P.
For my grandsons birthday. He and his family love it. The picture came out very well detailed.
Leah A.
My mom loves her pillow of her special friend, Snazzy!
Nicole B.
My mom surprised me with this and I love it as much as I love my pup.
Nice and SOFT pillow too!
Mindy B.
The pillow we ordered is beautiful!
William P.
We got it as a birthday present for our daughter-in-law. The picture came out great.
Now we ordered another for our grandson,
John R.
The pillows are beautiful. We bought them for our daughter and daughter-in-law as both of their dogs went over The Rainbow Bridge last year. When they saw the pillows, it brought tears to their eyes. Our daughter put her pillow on the chair where her dog slept. When her other dog went into the bedroom and noticed the pillow she started growling and barking thinking her best friend was back. That is how real these pillows are. We are so pleased and if we ever need a pet gift, we will definitely go to Sam and Jack. Thank you for your patience and guidance in creating these beautiful pillows.
John and Gail
David C.
Very high quality. I will purchase again. The artwork was better than expected!
Allison M.
Excellent communication, even at the busiest time of the year. The art perfectly captured our dog, and they even were able to put two images on the pillow-front and back! The service is exceptional. I will use them again and again. This is why I love shopping small.
Tanya T.
Oh my goodness, the pillow with our dog is amazing! Somehow her essence was perfectly captured. When we put the pillow by the dog, you can hardly tell a difference! Thank you so much for a better than expected result.
Julie F.
I purchased this pillow as a gift for my daughter. It looks so much like him and the process was so easy! I sent it back for one revision and the finished product arrived quickly. It was a fun present to give and receive!
Matt W.
The service was great and I love the pillow. The image looks painted on. It’s fabulous and it was the perfect gift for the person who is a big pet lover. I want to order more for all my pet loving friends.
Anthony T.
My wife was completely thrilled with the pillow.
Deb M.
I purchased a pillow for my son and his family. The pillow was amazingly like the photo that I submitted. They (and I) LOVED it!
Toni e.
I purchased two pillows for my partner and brother, they were thrilled and it brought tears to their eyes. They truly loved the pillows. I’ll be back.
Toni
Susan O.
Purchased a pillow with my daughter in laws dogs picture for Christmas. She absolutely love it.
Susan R.
got the pillow for my son who's beloved companion passed a couple years ago. it turned out better than I could have imagined. Brought tears to all our eyes. the finished product was simply amazing!!
Jessica B.
Made a great Christmas gift!
James T.
We love our new pillow with our sweet dog on it. The quality is quite good. It the portrait on it has captured the likeness of our dog very well.
Sorry we cannot send a photograph our pet with the pillow as you have asked.
It was purchased as a memorial pillow. We lost the best dog in the world a few months ago.
Marjorie D.
This pillow was a gift to my son and his dog Turing. They both love the pillow.
Connie B.
1st time order from sam and jack. ordered both a pillow and phone case were very pleased with both the pictures where perfect quality was good and they got them to me by Christmas. Dog's done will now order something for the cat...
Lisa H.
The pillow I ordered of my parent’s dog turned out beautifully! The picture is a spot on perfect tribute to their fur baby. Thank you for creating such a special keepsake! ♥️
Thomas K.
Very happy with the photo depicted of of deceased Shishi. Thank you.
Tiffany W.
Got this for my sister in law on the one year anniversary of her cat's passing. As soon as she opened it, she burst into tears! Happy tears! From the product to the notifications to the service, Sam and Jack is amazing! Thank you for doing what you do!
Judith G.
This pillow is absolutely gorgeous. The photo of my dog is spot on. Will definitely be ordering more items in the future.
Veronica M.
We absolutely love our pillow! The image looks just like our dog and the kids are able to hug the pillow each and every day they miss her.
Barbara B.
Beautiful! I surprised my daughter with a pillow featuring our family dog, who passed away last year. She was in tears. The pillow is a work of art and something she will treasure.
Bonnie T.
My son was totally surprised by this and he is a man who can buy anything he wants. He loves it and immediately knew where he wanted to display it. Here it is displayed in his study in Austin TX.
Frank P.
loved the pillows; it would be great if a true red was offered. thank you.
Howard C.
This pillow came out great and was a wonderful Christmas gift! They were easy to work with and the pillow is high quality. Highly recommend!!
Mary Jane J.
Could not have had a better experience. This company made sure I was completely satisfied with the final produce. They gave me options after my first proof that were much better then what I originally wanted. It was a special gift for my daughter who had lost him to cancer earlier in the year and it was perfect! The pillow was much nicer quality then I had expected and their compassion was so much appreciated. It was truly a pleasure working with them.
Joanne E.
The pillow is beautiful; my daughter cried when she saw it. It was her favorite gift. ❤️
Nicole T.
It was a great gift and really was a big hit!
Anthony P.
very nice quality product. Job well done.
Elizabeth S.
I bought this for a dear friend. She absolutely loved it!!
Liz B.
Great experience. The pillow was a great reflection of the image I sent. It arrived in plenty of time, and the person who received it as a gift was delighted. I would use them again!
Barbara B.
Loved the quality of our dog’s picture and the pillow is adorable. I will be giving it to my daughter fir Christmas. Thank you for being so easy to work with and the delivery was right on time!
Judy S.
The pillow you made with my 3 cat faces on it is amazing! You are true artists that captured their personalities! My sister LOVES her present! Thank you so much!!
Mario D.
This pillow with their dog's picture on it is a Christmas present to one of our children. We love them and know that they will love them also.
Mario D.
This pillow with their dog's picture on it is a Christmas present to one of our children. We love them and know that they will love them also.
Linda M.
Highly recommend your items!!
Margaret S.
Very pleased. It was a gift, and it was perfect. Good quality.
Linda R.
The work on this mug is way over expectation, it was to be a gift. After being so impressed I then ordered a mug for my cat which caught him perfectly from a picture, then a phone cover. This business deserves to be passed along, at least given a try.
Linda E.
Prompt service. Loved the preview and the finished product. Highly recommend .
Martin K.
This is a Christmas gift after it's opened we will try and get a photo for you.
Mitzie J.
I cried when I opened the package so I can't wait to see my husband's reaction on Christmas morning! The pillow with our late 13 year old Beagle's picture is so realistic ... it's beautiful!
Thank-you for a gift that will be treasured. I plan on placing it on JJ's favorite spot on the sofa. It will be perfect. ❤
William P.
Came out very well from a cute picture of the dogs.
Linda O.
After I sent my granddog, Niall's picture and I checked the proof, I thought his eyes should be bluer. My request was honored and the result looks just like him. My daughter will be so pleased. Great people to work with.
Patricia M.
I got this for my daughter for Christmas. I can’t wait to give it to her! It came out beautifully! Customer service was amazing.
NANCY F.
It is so much prettier than what I expected
. It's for my great niece. It's her dog. She's going to love it. It's a picture of her dog and she loves him so much. She's 4 yrs old. It's part of her Christmas present. Love it. The colors are fantastic.
Pat M.
I purchased two different pillows for Christmas gifts. I'm very pleased with them, but I can't tell you anything else until they're opened.
Lynn H.
My experience with Sam and Jack was so positive. Stacey initially contacted me with a suggestion about the photo I submitted. I have to say her customer service was probably the best I’ve ever encountered with an on-line order or even anywhere. I was so pleasantly surprised and pleased at Stacey’s attentiveness and efficiency, but most importantly, her personal touch!
My pillow was beautiful as well! I wholeheartedly recommend Sam and Jack.
Michelle B.
Perfect Christmas gift! Resemblance to our two schnauzers is remarkable!! Absolutely love it!!
Nancy S.
I can’t show the the fabulous pillow with the pet because they are Christmas gifts. I absolutely could not be more pleased with the finished pillows! They look exactly like the photo on beautiful fabric and the pillow is great quality. Would highly recommend!
Linda C.
The pillow came out better than we expected.
Lisa P.
Amazing, unique present! The artwork is spot on and I can't wait for my daughter to open this on Christmas morning. Great gift!
Kristen F.
Such an easy ordering experience, top shelf customer support and a wonderful outcome! Stacey was so kind and helpful as I finalized my order, and I could not be more pleased with the custom pillow that really captured my pup's personality. Will definitely order again and highly recommend.
Michele S.
I will be sending another order soon. I could not believe how great this came out! It's our Mushu captured to a t. I can't wait for Christmas morning ! Thank you
Stephanie K.
We recently lost our dog and thought this was a great way to have him still in our home
Love seeing his image on the pillow
Mike C.
I am so thrilled with your pillow and the fantastic portrait of dear Dexter, who passed this year. His owner is/was my brother-in-law and we are going to give it to him for Christmas. He will be bawling his eyes out with joy! Your speed of service is incredible. Thanks so much!
Claudia R.
My daughter will love it. It’s a Christmas gift.
Rebecca W.
We love our pillows. The artist really captured their image. The quality is excellent. My Cavalier King Charles just passed away, so this way I still have her next to me when I sleep. Thank you for the memories.
Debbie C.
I was disappointed when I receive the pillow. It only came in a bag and the bag was torn upon delivery. There was no damage to the pillow. The pillow is a gift for my daughter for Christmas, and it turned out terrific. A lot of detail went into it.
Judy S.
This was such an easy process and the image on the pillow looks just like the photo I sent in. I am so glad I saw this in a magazine. I cant wait for my granddaughter to open this gift for Christmas as it is her dog!!!
Barbara H.
The pillows were perfect and spread the word to our friends that our dog,cat lovers .
Julie C.
Best pillow! My daughter is in college and wants her cat with her. This was the best idea I came up with. Greatest artists to work with!!!
Diane S.
I purchased the photo pillow of my daughter’s puppy, Basil, and I couldn’t be more pleased! It will be a Christmas gift and I can’t wait to see the expression on her face when she opens it. I know she will absolutely fall in love with it! Thank you SO much!!
Carol H.
Love walking into the living room and seeing these pillows on the couch where my fur babies always slept! Sweet reminders (as if I could ever forget them!)
Very impressed with quality and how much they resemble my fur babies!
diane h.
These were ordered for Christmas presents, so there will be no pictures until they are given. I was very pleased with how they turned out!!
Sharon M.
What a beautiful job they did! It’s been years since our family dog passed and the photo was old and not great quality. Yet they captured him perfectly! We will treasure it always. Great customer service and communication. Highly recommend. This is my second purchase from them!
bob m.
Our good friend just loves this for their puppies!
We think ya'll do a great job.
Mary C.
Love it,love it,love. My sister was delighted with her gift and sent me this photo of Juan Carlos next to his pillow.
Karen L.
My son loves the pillow -- he takes it with him to bed sometimes. Stacey was incredibly patient and didn't seem at all annoyed by the many changes and adjustments I made! We are totally happy with it.
Mary Jane E.
This is a gift for my sister. This pillow graphic looks just like her cat. I know it will bring a tear to her eye when she sees it. Very well done. Thank you!
Sharon M.
Gorgeous! The pillow was a little overstuffed but the portrait was perfect and looked beautiful against the lilac background I chose. Highly recommended.
Mary-Ann T.
The pillow is very pretty. The colours are great and it's obviously well made.
Sandra B.
Love the pillow with the custom picture of our kitty. We all love it!!
Suzanne V.
Ordered pillow for my daughter in law of her pup and she was absolutely thrilled.
Beautifully done, perfect keepsake for their home. Will be gifting more of these to friends and family. Thanks!
Sharon T.
Absolutely love the pillow of my fur baby! Sam and Jack did such a wonderful job on the artwork, and it arrived before Christmas! Highly recommend this special gift!
Barbara M.
Purchased two pillows for presents for family cat owners. They turned out very well and arrived promptly. Nice quality fabric with hidden zipper. Art work was great! Very pleased.
